Client & Site Management
Accurate hierarchical data structure
- Keep track of important client details and associated sites, assets, contracts, service requests, jobs, PM plans, service history and more
- Set up site profile including location type, address and contact with accurate hierarchical data structure
Service Request Management
Customer support excellence
- Track and manage service requests from multiple channels in one place for improved resolution
- Easily lodge requests on web and mobile with photos and notes for better reporting experience
Asset Management
Elevate uptime & performance
- Establish a full registry of asset types and accurate hierarchical relationships with clients, sites, parts, associated jobs, checklists, PM plans & more
- Track and manage asset status, installation date, warranty details, service history, and integrate with IoT devices for condition monitoring and PdM
