Keep track of important client details and associated sites, assets, contracts, service requests, jobs, PM plans, service history and more
Set up site profile including location type, address and contact with accurate hierarchical data structure
Service Request Management
Customer support excellence
Track and manage service requests from multiple channels in one place for improved resolution
Easily lodge requests on web and mobile with photos and notes for better reporting experience
Asset Management
Elevate uptime & performance
Establish a full registry of asset types and accurate hierarchical relationships with clients, sites, parts, associated jobs, checklists, PM plans & more
Track and manage asset status, installation date, warranty details, service history, and integrate with IoT devices for condition monitoring and PdM